UrbanStone Pty Ltd is a leading manufacturer of an exceptional range of quality concrete paving and landscaping accessories and it is our policy to supply products which conform, in all respects, to our Company's specifications and general requirements.
The management and staff of UrbanStone are firmly committed to the implementation of demonstrable quality control procedures that are in accordance with Standard AS/NZS IS09002 to assure the quality of our manufactured products for all our customers.
Our management objectives are to:
- Ensure that all materials used in our processes are correct and comply with the Quality Standards required by the specifications and the applicable Australian Standards and regulatory requirements;
- Provide documentary evidence progressively to assure that all the quality requirements are as specified;
- Ensure that all Company personnel concerned with the work processes are aware of the Quality Standards and are committed to the goals required to attain the quality of product upon which the Company has built its reputation and;
- Ensure that customers' expectations and needs are satisfied at all times.
Responsibility for quality rests with all employees.
It is, however, the General Manager's responsibility to provide the means of assuring that our products meet specified requirements.
For this reason it is our policy to establish and maintain an effective and efficient Quality Management System, planned and developed in conjunction with other management functions.
This policy statement is issued to clearly indicate the commitment of the General Management System, planned and developed in conjunction with other management functions.
This policy statement is issued to clearly indicate the commitment of the General Manager to the matter of quality.
Adherence to the policy is essential for the long-term success of the Company - its competitive position, reputation and profitability as well as the achievement of customer and employee satisfaction.
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